Customer Service
Fadfay Delivery and Returns
We hope you love shopping with Fadfay. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Orders you place with Fadfay late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.
Standard Shipping: 7-12 Business Days. US $5.00 +
Express Shipping: 2-5 Business Days. US $12.00 +
| Processing time (Business days) | Shipping | ||||
|---|---|---|---|---|---|
| 3-10 | Standard Shipping | Express Shipping | |||
| Cost | Shipping Time (Business days) |
Cost | Shipping time (Business days) |
||
| US $5.00+ | 7-12 | US $12.00+ | 2-5 | ||
Returns and Replacements
We want you to be completely happy with your Fadfay order. If for any reason you are not satisfied, we will gladly accept your timely return of unwashed defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.
On the back of the packing slip enclosed with your Fadfay order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).
Please allow 10 to 14 days for Fadfay to process your return.