delivery

Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.

Please use the chart below to help gauge how long it will take to receive your order.

(*There is different processing time for different item. You can check the processing time from product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)

Note for taxes:

For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.

We are excited to offer international shipping for most destinations of the world. The super savings option will take 7 to 12 business days and the faster delivery will take 2 to 5 business days with extra 3 to 5 business days of processing time for every order . If you have any further questions, please contact our customer services at service@fadfay.com.

Important Notes

Total Delivery Time=Processing Time + Shipping Time

Processing Time

Prepare items for shipment, 3-10 business days normally.

Shipping Time

Transit of package, 2-12 business days.

＊Please note that Shipping time is estimated and commences from the date of shipping, rather than the date of order.

FADFAY offers two different international shipping methods:

Standard Shipping: 7-12 Business Days. US $5.00 +

Express Shipping: 2-5 Business Days. US $12.00 +

We are not responsible for late shipments due to invalid address, customs clearance procedures, inclement weather, holidays, natural disasters or carrier delays.

Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.

Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during high-volume periods.

In case of any question and unexpected delay you can always contact with our customer service.

If you don’t receive the parcel within this period, please contact us.

＊Please contact us within 6 months of shipment if the package does not arrive in time, our customer care team (service@fadfay.com) will get back to you within 24 hours. Note that overdue requests may not be accepted.